White Paper: Effectively Managing Communications with Customers During a Service Outage 1,870 Filed under - Archived Content, IP Integration Planning for emergencies such as storms, natural disasters or any disruption is generally part of every comprehensive business plan. This white paper includes how to manage the sudden flood of calls to your business and increase customer satisfaction. White Paper written by: IP Integration Download this White Paper to find out more. Author: Rachael Trickey Published On: 9th Oct 2017 - Last modified: 10th Jan 2018 Read more about - Archived Content, IP Integration Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter