Unleash AI, Reimagine CX – Virtual Launch Event

Date: 13th November 2025 | 11am GMT

Location: Virtual

Discover how AI‑powered CX is making enterprises more efficient, more profitable, and more loved.

Join NiCE + Cognigy for a one-hour premiere launch event packed with strategies from executives, analysts, and global brands. Discover where to focus for maximum impact and leave with clear steps to accelerate growth and loyalty. 

Why attend?
Moments like this set the pace for the enterprise market. With 83% of companies increasing their investments in AI for customer experience this year, this launch marks a turning point for intelligent service. Now is the time to see firsthand how leading organizations are reimagining their business and reshaping CX. Together, NiCE + Cognigy reveal how to turn vision into enterprise-scale impact.

Join for insights and takeaways you can act on immediately:

• Hear how leaders are driving AI strategies that unlock enterprise profitability and growth
• Learn practical ways to apply conversational and agentic AI for smarter CX and EX
• Discover how human and AI agents collaborate for faster and more intelligent outcomes
• Explore how a unified platform connects data, insights, and workflows to maximize ROI

Featuring world-class leaders and analysts, including:

• Cassie Kozyrkov, CEO, Kozyr; AI Luminary; Former Chief Decision Scientist, Google; Pioneer, Decision Intelligence
• Max Ball, Principal Analyst, Forrester
• Scott Russell, CEO, NiCE
• Phil Heltewig, Chief AI Officer & GM, NiCE Cognigy

You’ll gain proven approaches to accelerate growth and create a business that’s more efficient, more profitable, and more loved.

The future of customer experience starts here.

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Reviewed by: Jo Robinson