Odigo Appoints Laurent Dechaux as New CEO

8×8 Releases New Updates to Its Communications…

8×8 Report Reveals UK Customers Prefer Humans

NiCE Named Leader in IDC CCaaS MarketScape 2025

TalkTalk Joins Forces With NiCE To Deploy CXone Mpower

Cirrus Named NiCE UK&I AI Partner of Year

NICE Launches AI-Powered Global Translator for Business

Five9 Named Leader in IDC MarketScape Agentic CCaaS…

NiCE Partners With Snowflake to Streamline CX Data

Zoom Ready for Contact Centre Prime Time

8×8 Adds GPT Realtime 2 to AI Studio

Capacity to Highlight CX Automation Capabilities at CCW…

8×8 Launches Retail Nationwide for UK Stores

CallMiner and PossibleNOW Partner

NiCE Cognigy Introduces AI Ops Center

NiCE Announces an Expanded Partnership With IGT Solutions

Zoom and ArvatoConnect Announce a Strategic Partnership

Route 101 Completes Multi-Brand Platform Deployment for…

GoodPAYE Promotes Simpler Charity Giving for Contact…

Sytel Urges Ofcom to Clarify Outbound Dialling Rules

New Report Launched for AI in Healthcare

Sabio Achieves Elite Status in Genesys Ascend Programme

Vonage Helps Max Factory Double Active Customers

Calabrio Launches Its Workforce Intelligence Solution at…