The latest Forum Events Call Centre and Customer Services Summit was held on 22nd-23rd April at Heythrop Park Resort, Oxfordshire.
There were a range of workshops held across the event. Our Editor, Jonty Pearce, held a couple of “20 Contact Centre Tips workshops.”
Martin Hill-Wilson from Brainfood Consulting, taking a break from writing his book on Social Customer Service, held a thought-provoking workshop.
Multi-channel contact on the mplsystems stand.
A pause for thought.
Lots of meetings taking place.
Insperix were attending for the first time.
Who can you spot in this photo?
Attentive conversation with Ctalk.
Kana providing some light relief.
NewVoiceMedia in conversation.
Delegates taking a break between meetings.
Can you spot yourself in one of the photos? Please drop us a line.
Author: Jo Robinson
Published On: 1st May 2013 - Last modified: 10th May 2017
Read more about - Archived Content, Ctalk, Forum Events, IFS, Vonage
