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Call Centre News

Call Centre News – a selection of news stories related to contact centres

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Sensée has Launched a New Employee Assistance Program (EAP)

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Spark NZ Selects Calabrio

100

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Case Study: SeatGeek Improves its Forecasting and Scheduling

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IQVIA Deploy an Auto Attendant

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Talkdesk’s Global Partner Programme Continues to Grow

156

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Vonage Recognized by Amazon for Its AI Tools

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New Partnership for 8×8

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Talkdesk Announces Vacation Now Solution Free for 90 Days

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NICE Release New Analytics Report

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SentiSum Launches Customer Service Podcast

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Contact Centre Reports, Surveys and White Papers

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