Call Centre News | Call Centre Helper

Call Centre News

Call Centre News – a selection of news stories related to contact centres

ECCCSA 2017 Shortlist Announced

184

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Serenova Appoints Tom Schollmeyer as New CEO

131

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Home Security Company to Deploy Aspect Via Workforce Management Solution

161

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CallMiner Announces Multi-Language Support

142

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NewVoiceMedia Appoints a New President and Chief Operating Officer

200

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Free Customer Service Masterclasses Across the UK & IE

418

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PC-1 Named as Genesys UK and Ireland 2017 Partner of the Year

329

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8×8 Makes Moves to Deliver Enhanced Customer Experiences

284

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Genesys Announce Olivier Jouve as the New PureCloud Leader

415

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8×8 Unveils Mobile App to Enhance Cloud Communications

400

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BGL Group Deploys Award-Winning Webchat Capability

264

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Next Webinars in the Series

299

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Netcall and MatsSoft Join Forces

231

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Cultural Change Needed to Prevent Individuals Holding Back Local Government Tech Adoption

224

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NewVoiceMedia Announced as a Finalist in the 2017 SaaS Awards

271

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IFS Acquires mplsystems and Field Service Management

367

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NewVoiceMedia Unveils Speech Analytics Solution

355

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This Emerging Mobile Technology Can Tackle Social Engineering Fraud

400

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NICE inContact Introduces CXone

309

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Aspect Software Launches Aspect Verify 17 in the UK

75

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