Contact Centre News

Contact Centre News – a selection of news stories related to call and contact centres.

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157

Vonage Leads the 2022 CPaaS Omdia Universe Report

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152

Swim England Embraces the Flexibility of Remote Work With 8×8

Checklist Survey and assessment concept

352

Cyara Releases Customer Experience Test Automation Maturity Model

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276

NICE 2022 Digital First Customer Experience Report

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472

Five9 Awarded Verint 2022 EMEA Cloud Partner of the Year 

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446

Sparkhound Provides Client Support 24/7 With 8×8 Contact Center

Two Gold Stars - Recognised Twice

423

Sabio Group Recognised Twice at Verint’s Partner Awards

Medical stethoscope on a orange background. Health care concept

281

Vonage Chosen to Power Telehealth Services

Leader concept with glowing chess piece

252

CallMiner Leader in 2022 Speech Analytics SPARK Matrix

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277

Madrid ‘Disrupt ‘22’ Speaker & Location Announcement

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411

Five9 Extends EMEA Footprint

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366

NICE Interactions Live 2022

New Product Launch

481

Jabra Launches Engage 55

One year celebration concept

214

Reshaping CX, One Year In

Live broadcast sign

228

The Alvaria Community: Now Live!

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483

Vonage Provides Integrated Solution for a Headset Company

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421

How Can watchRTC Improve Your WebRTC Service Operations?

Celebration cupcake with sparkler

7,299

Movers and Shakers

Piggy Bank With Laptop

239

NICE CXone Digitises Contact Centre Operations

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86

Save the Date! ACE 2022: Alvaria U, Ready, Set, Grow

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222

Choosing Where You Work From Makes You Happier

Padlock Connecting a Metal Chain on an Orange Background

165

Odigo Partners With PCI Pal to Provide Secure Payments

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116

5 Reasons Not to Miss the Five9 CX Summit EMEA 2022

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84

Building Customer Loyalty in the Next Normal – Webinar Replay

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