Call Centre News | Call Centre Helper

Call Centre News

Call Centre News – a selection of news stories related to contact centres

Global Manufacturer Boosts NPS by 20 Points

234

Build Your Contact Centre Transformation Dream Team

266

Serenova Recognised for Cloud Capability

255

Global Study Reveals That Digital Customer Experiences Are Improving

305

Natterbox Integrate Automated Payment System Into Telephony Platform

251

NewVoiceMedia Named in FT Future 100 2018

353

VitalityHealth Automates Its Quality Management

281

Chatbots and AI – Is There Really a Place for Them in the Contact Centre?

446

RingCentral Acquires Dimelo

389

RSVP for the Call Centre and Customer Services Christmas Party

244

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