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How Pobal Transformed Their Workforce Operations – Webinar

webinar details with CCMA Ireland on 7th Nov

Published On: 3rd Nov 2025 14:17 - Modified: 7th Nov 2025

Date: 7th Nov 2025 | 12pm GMT

Location: Virtual

Discover how Pobal, in partnership with Evcoms, modernised their contact centre by moving from manual scheduling to a smarter, data-driven approach with Calabrio Workforce Management.

About
Calabrio

The digital foundation of a customer-centric contact centre, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering contact centres as a brand guardian. Calabrio ONE unites workforce optimisation (WFO), agent engagement, and business intelligence solutions into a cloud-native, fully integrated suite.

Find out more about Calabrio

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Reviewed by: Jo Robinson

How Pobal Transformed Their Workforce Operations – Webinar

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