67% of Contact Centres Have Their AMD Turned Off 432 Filed under - Archived Content, AMD According to our poll, more than two thirds of contact centres have Answer Machine Detection (AMD) turned off. Poll – “If you make Automated Outbound Calls, do you have Answer Machine Detection turned On or Off?” – answers Answer Machine Detection On – 15% Answer Machine Detection Off – 67% Not Sure – 18% Source: Call Centre Helper webinar: Are You Staying on the Right Side of the Law? Sample size – 92 Date: March 2016 Author: Megan Jones Published On: 30th Mar 2016 - Last modified: 18th Feb 2020 Read more about - Archived Content, AMD Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter