UK National Contact Centre Awards 2018 Open for Nominations

The CCMA UK (Call Centre Management Association) is pleased to announce that nominations for the 23rd UK National Contact Centre Awards are now open.

UK-based contact centres can enter for free, by registering on the Awards website.

Nominations close on 23rd February 2018, and the winners will be announced at the Awards Dinner on 15th May at The Brewery in London.

“These are the most prestigious and longest established UK awards recognising individuals and teams who are role models in our industry,” said Ann-Marie Stagg, CEO of the CCMA, which organises the awards.

“Being nominated can be a great career boost and also deliver excellent PR for winning organisations. It’s free to enter so we urge everyone to take the opportunity to nominate the people who have made the biggest difference to your operation this year.”

In addition to last year’s Individual, Team, and Organisation categories, there are 3 new categories:

  • Best Employee Recognition Programme
  • Best Apprenticeship Programme
  • Contact Centre Support Team of the Year

Ann-Marie Stagg

“Entering is easy,” said Ann-Marie. “Simply go to the Awards website, register to enter, complete the short form and submit. You can continue to edit and add to your entry right up until the 23rd February deadline. In March we will be contacting shortlisted nominees for the second phase of the judging process, which includes face-to-face interviews.”

Winners will be announced at a lavish gala dinner on 15th May 2018 to be held at The Brewery in London.

For more information about the awards and to enter, go to

Published On: 15th Dec 2017 - Last modified: 19th Dec 2017
Read more about - Call Centre News,

Get the latest exciting call centre reports, specialist whitepapers, interesting case-studies and industry events straight to your inbox.