White Paper: How Automation Is Revolutionizing Phone-Based Journeys

odigo white paper on the call centre in an era of conversation
Filed under - Archived Content,

The phone is still the consumer’s favourite channel because it is easy to use in all circumstances.

It is also criticized for being inaccessible, inflexible and expensive to maintain.

This White Paper will help you identify the right questions to ask yourself when looking to deploy an effective voice solution.

White Paper written by: Odigo

Click here to download your copy of the White Paper

Author: Jo Robinson

Published On: 22nd Oct 2019 - Last modified: 14th Apr 2020
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