White Paper: How to Create a Culture of Listening 106 Filed under - Archived Content, IQPC In conversation with Tom Vickers, UK Customer Service Country Manager for Audible, we explore how the audio entertainment brand is creating a culture that enables its agents to initiate and engage in natural interactions through the art of listening. White Paper written by: IQPC Click here to download your copy of the White Paper Author: Rachael Trickey Published On: 26th Aug 2019 - Last modified: 14th Apr 2020 Read more about - Archived Content, IQPC Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter