Archived Content

White paper: Social Media in Customer Service

Published On: 2nd Feb 2014 15:52 - Modified: 29th May 2014

In this paper, mplsystems loook at social media in customer service. It includes a five-step guide that explains how to make the most of your social media contact.

White Paper: written by mplsystems

Click here to download the white paper

Author
Jo Robinson

Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

Connect with Jo on LinkedIn

White paper: Social Media in Customer Service

See more:

Your Next Read