White Paper: The Role of Customer Experiences in the Digital Marketplace

Filed under - Archived Content,

It’s harder than ever to keep up with customers and their constantly changing expectations. So how can businesses scale to meet these demands?

This report reveals the top 10 customer service trends for application development and delivery, supporting customer service.

White Paper written by Genesys, featuring research from Forrester

Published On: 10th Apr 2018 - Last modified: 3rd Jan 2020
Read more about - Archived Content,

Recommended Articles

Customer Service Role Plays Movie Clapper
9 Customer Service Role Plays
A picture of a customer journey infographic
The Role of the Contact Centre in Digital Customer Journeys
A finger changes the course of a paper bat, from a line of white paper boats
How to Manage and Exceed Customer Expectations – With Examples
Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies.

Choose the content that you want to receive.