8×8 Introduces AI Orchestrator to Simplify Bot Integration

Vonage Helps Max Factory Double Active Customers

Talkdesk Strengthens APAC Presence with Australia Cloud

Vonage Unveils New Integration With Salesforce

Content Guru and SOGEDES Partner to Bring AI CX to Germany

8×8 Reports Rapid Growth of 170% in Its WFM Adoption

New Elephants Don’t Forget Research Highlights Confidence Gap in AI

Customer Engagement Summit 2025

Sabio Shows Why CX Transformation Starts Before Technology

NiCE and RingCentral Extend Their Partnership

Cirrus Named NiCE UK&I AI Partner of Year

8×8 Earns Multiple Channel and CX Awards

Talkdesk Fuels Condor’s Next-Gen CX Transformation

Sabio Achieves Elite Status in Genesys Ascend Programme

8×8 Adds GPT Realtime 2 to AI Studio

Assembled Enters Europe with New London Office

SequenceShift Integrates Secure Payments Into Zendesk

UK National Contact Centre Awards Open for 2025

Sabio Launches Defibrillator Initiative in Memory of Colleague

Content Guru Expands Australian Presence With Sydney Office

Capacity to Highlight CX Automation Capabilities at CCW Las Vegas 2026

Bell Integration Selects NiCE for CX Upgrade

Puzzel Launches AI-Powered Virtual Agent Suite

Zendesk Seals Deal to Acquire Local Measure