Five9 GenAI Studio Wins Best New Product Award

Evaluagent Partners With Five9 to Elevate CX

Five9 Acquires Acqueon to Boost AI-Driven CX

Jabra Launches AI-Powered Speech Enhancement Solution

8×8 Expands AI Voice Support for Global Users

Women in CX Hosts First US Conference

MiaRec Unveils IMetrics For AI-Driven Analytics

Talkdesk Delivers Hyper-Personalized Customer Experience

Akixi Strengthens Microsoft Teams Offering with Oak Innovation’s Certified Call Recording

Talkdesk Embedded Has Been Launched to Simplify Workflows

Zoom and Mitel Announce Partnership to Transform UC Solutions

AI Tops UK Business Priorities for 2030

70% of Agents Would Recommend Their Jobs, New Study Reveals

New AI Capabilities Improve Summarization Features

Evaluagent Introduces a Refreshed Brand Identity

ContactBabel Launches Latest Survey for 2025 Insights

Dutch Railways Boosts Its Customer Experience With NICE

People in Southampton Won’t Wait a Minute on Hold

Summit Fleet Improves Its CX and EX With 8×8

Evaluagent Named Strong Contender in Q3 2024 VoC Report

Topdanmark Partners With Sabio for Workforce Upgrade

Orange Cyberdefense Streamlines Service Operations with NICE CXone

NICE Launches AI-Powered Gateway for Citizens

Insurance Leader Partners with Sabio for Digital Transformation