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Zoom Cares Announces $2.75m AI Grant Funding

Evaluagent Earns 44 G2 Badges in Fall 2026 Report

CallMiner Named Strong Performer in Forrester Wave

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Vonage Named Major Provider in Emerging ICX Category

Zoom Named a Leader in IDC Revenue Orchestration Assessment

Connected Experiences Become Focus at The Experience Show Asia

54% Discover Compliance Breach Outside Routine QA Reviews

8×8 Finds 52% Blame CIOs for AI Errors

51% of Contact Centre Leaders Struggle With Development

AnywhereNow and Meridian IT Join Forces on CX

Ashley Kramer Joins ElevenLabs as Chief Revenue Officer

Youfone Selects Puzzel for AI-Powered Customer Service

Five9 Named Leader in IDC MarketScape Agentic CCaaS Assessment

Santander UK Extends Netcall Partnership by Three Years

8×8 Reports 450% Surge in AI Studio Use

HMLR Selects Route 101 for New Contact Centre Platform