Datasheet: How to Improve the Agent Experience 201 Filed under - Archived Content, Lifesize Read about how technology from Serenova provides agents with the ability to respond to customers in any channel – or pivot seamlessly from one to another as needed to improve the customer experience. Datasheet written by: Serenova Author: Jo Robinson Published On: 13th Oct 2017 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Lifesize Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter