Research

Our mission is to support contact centre leaders to enable them to deliver business success and to be a valued place for industry professionals to network and learn.

ContactBabel is the contact centre industry expert. If you have a question about how the industry works, or where it’s heading, the chances are we have the answer.

Douglas Jackson are a specialist recruitment consultancy and executive search company, working to help our customers recruit permanent and interim talent.

Raising Standards in Customer Operations.