EvaluAgent has confirmed that its free Quality Monitoring Software will be released on 7th August.
The solution is said to be ideal for contact centres who are looking to move away from spreadsheets or are already paying for a similar existing solution.
Contact centres who have already provided feedback, or who have successfully achieved high-ranking positions on the company’s gamified waiting list, will be the first to receive access and prioritised support before general release in September.
On the announcement, EvaluAgent’s CEO, Jaime Scott said: “We’re all very excited and can’t wait to reveal this first release.”
“Packed full of features, the market feedback has been so positive, we know it’s going to be a game-changer as we continue to add functionality.”
“Aside from our scorecard builder and reporting, what I really like is our intuitive ‘Getting Started’ tool which we’ve built right into the platform.”
“Unlike other solutions, it means organisations can be up and running within minutes and have a clear understanding of how to use the product – almost instantaneously.”
The good news – there’s still time for you to join the waiting list and request access before September.
To learn more and sign up, we encourage readers to click here.
To find out more about EvaluAgent, visit: www.evaluagent.com