Web event: Tuesday, Aug. 13 at 11:30 a.m. Eastern time (EDT).
Interactive Intelligence is hosting a complimentary Web event titled, “Delivering Social Customer Service – More than Just Having a Presence on Facebook, Twitter, and LinkedIn,”
Already attracting more than 1,300 registrants, this 75-minute webcast is ideal for contact centre, leaders seeking best practices for developing a social customer service strategy that builds relationships across all communications channels — from voice, email and Web chat, to text, video and social media.
The webcast, which will include an extensive audience Q&A, will be presented by;
- Frost & Sullivan Principal Analyst Michael DeSalles
- COMMfusion Principal Analyst Blair Pleasant
- Interactive Intelligence Senior Director of Solutions Marketing Tim Passios.
Author: Jo Robinson
Published On: 12th Jan 2013 - Last modified: 8th Nov 2017
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