Launch of e-Commerce Website 425 Filed under - Archived Content, Genesys Interactive Intelligence, is launching an e-commerce website that will give customers and resellers fast and easy access to products that complement the vendor’s all-in-one IP communications software suite. The Interactive Intelligence MarketPlace features a collection of third-party and internally developed products — from process automation templates and packaged integrations, to custom reports and dashboards – all designed to leverage the vendor’s contact center automation, unified communications, and business process automation functionality. Products offered will also include those targeting many vertical industries, such as financial services, insurance, outsourcers/teleservices, debt collection, and utilities. “Unlike a lot of competitive ‘app stores,’ we designed the Interactive Intelligence MarketPlace so customers and resellers have direct, centralised access to products instead of redirecting them to multiple third-party sites, thus resulting in time-consuming searches,” said Interactive Intelligence founder and CEO, Dr. Donald Brown. “Combined with our channel of more than 350 resellers, our expansive worldwide developer network, and an extensive consultant community, MarketPlace offers a fast and easy way to maximize existing investments in our software.” For more information about qualifying to post products on the Interactive Intelligence MarketPlace, visit: www.inin.com Author: Jo Robinson Published On: 5th Dec 2012 - Last modified: 4th May 2018 Read more about - Archived Content, Genesys Related Reports eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons 2024 Contact Centre Buyer’s Guide Checklist: Supercharge Customer Experience Teams with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter