The Award Winning Contact Centre Magazine

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Call Centre News

Call Centre News – a selection of news stories related to contact centres

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Clarabridge Wins Artificial Intelligence Breakthrough Award

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IPI Wins Partner of the Year Award

152

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IPI and Genesys Win an Award for Their Partnership

75

Ember Group Announces The Acquisition Of Real Results Training Limited

20,317

Battling Anxiety When Dealing with Customers

12,131

Phillips & Cohen Expands Speech Analytics Partnership

13,358

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Call Centre Helper Wins Major Publishing Award

526

Richard Brown

Do You Remember the Time That You Were With Richard Brown?

805

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Spearline Share Their Latest Podcast Episodes

108

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Qualtrics and Genesys Form New Partnership

536

Contact Centre Reports, Surveys and White Papers

Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies.