During our webinar “The best ways to deal with Webchat and Email” our audience were asked “What is your target response time for email?”
Poll answers
2% Under 15 minutes
17% Under 1 hour
20% 4 hours
52% 24 hours
8% 5 days
Source: Call Centre Helper website webinar poll Sample size – 163 Date: March 2013
Here is a link to the webinar: The best ways to deal with Webchat and Email
Author: Jo Robinson
Published On: 24th Sep 2013 - Last modified: 18th Sep 2019
Read more about - Archived Content, Email, Polls
