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P&Q Best Practice Site Visit

Published On: 12th Sep 2026 13:42

THE DATE: 5th September

THE LOCATION: Serco, Cardiff

THE DETAILS: To kick-start Round 4 of the P&Q Challenge we will be holding a P&Q Best Practice Site Visit at Serco’s Cardiff site where organisations have the opportunity to understand what Serco are doing around their performance and quality processes as a direct result of the P&Q Challenge. This will take place on Friday 5th September 2014.

THE ORGANISERS: Nexidia UK Ltd

Author
Megan Jones

Megan Jones, Editor, Call Centre Helper

Megan interviews inspiring people across the contact centre industry to capture these amazing voices and turn them into best practice articles – covering all elements of what it takes to deliver truly outstanding employee and customer experiences.

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P&Q Best Practice Site Visit

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