Most Contact Centres have answer machine detection (AMD) turned off

For-outbound-dialling,-do-you-have-answer-machine-detection-(AMD)-turned-on-or-off
2,183

On – 29%
Off – 29%
Don’t Know – 42%

Source: Call Centre Helper website reader poll    Votes: 609    Date: July 2012  

Author: Jo Robinson

Published On: 9th Jan 2013 - Last modified: 12th Aug 2025
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