Most Contact Centres have answer machine detection (AMD) turned off


For-outbound-dialling,-do-you-have-answer-machine-detection-(AMD)-turned-on-or-off

On – 29%
Off – 29%
Don’t Know – 42%

Source: Call Centre Helper website reader poll    Votes: 609    Date: July 2012  

Published On: 9th Jan 2013 - Last modified: 1st Jun 2017
Read more about - Polls, ,


Get the latest exciting call centre reports, specialist whitepapers, interesting case-studies and industry events straight to your inbox.