Stuart Clarke - Call Centre Helper

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Stuart Clarke

Stuart Clarke, UK Sales Lead, Storman Software Pty Ltd

Connect with Stuart on LinekdIn

Recent Articles Most Viewed Articles

Ways to Make Working in a Contact Centre Fun

Ways to Make Working in a Contact Centre Fun

The Best De-Escalation Techniques

The Best De-Escalation Techniques

The Top Scheduling Challenges and How to Fix Them

The Top Scheduling Challenges and How to Fix Them

How to Improve Contact Centre Response Time

How to Improve Contact Centre Response Time

Contact Centre Performance Challenges and How to Fix Them

Contact Centre Performance Challenges and How to Fix Them

Technology to Make Managing a Contact Centre Easier

Technology to Make Managing a Contact Centre Easier

Consumer Perception and the State of Service Trends

Consumer Perception and the State of Service Trends

Seven Ways to Improve First Call Resolution

Seven Ways to Improve First Call Resolution

How to Keep Your Promises to Customers

Can You Afford to Ignore Shadow Knowledge?

13 CXA Mistakes Every Contact Centre Leader Should Avoid

8×8 Names Jamie Snaddon and Nerea Gandarias in New Roles

PCI Pal Launches New Brand Identity

Demo: Smarter Self-Service Powered by AI and Built to Learn from Every Interaction

White Paper: Three Ways to Make Automated Customer Experiences More Human

Upcoming Events

14th October 2026

Unified Communications Expo (UCX) London 2026

18th October 2026

Customer Contact West 2026

How to Fix The Most Common WFM Planning Mistakes

What is Agentic Experience Orchestration (AXO)?

Upcoming Webinars

Webinar: How to Turn Customer Feedback into Action

Webinar: Should Voice Agents Replace IVRs?

Webinar: Are These Adoption Mistakes Derailing Your AI Strategy?