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White Paper: Deploying a Contact Centre in the Cloud

WP-ovum-deploying-a-cc-In-the-cloud-genesys

Published On: 1st May 2014 14:05 - Modified: 2nd Jan 2020

This white paper serves as a guide to best practices for enterprises deploying and managing contact centres in the cloud.

White Paper: written by Genesys.

Author
Jo Robinson

Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

Connect with Jo on LinkedIn

White Paper: Deploying a Contact Centre in the Cloud

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