Archived Content

Volatility and Flexibility Workshop 2

Published On: 9th Jun 2014 14:49 - Modified: 17th Sep 2019

A 12 month challenge to understand how volatile and flexible your workload is.

THE DATE: 24th June

THE LOCATION: London

THE DETAILS: We believe that the most important question to understand how volatile is your workload is and what is your flexibility requirement. We have identified that not enough organisations know this and therefore we want to support you through a 12 month challenge. This is exclusive for members only and is free as part of your membership

THE ORGANISERS: Professional Planning Forum

Author
Megan Jones

Megan Jones, Editor, Call Centre Helper

Megan interviews inspiring people across the contact centre industry to capture these amazing voices and turn them into best practice articles – covering all elements of what it takes to deliver truly outstanding employee and customer experiences.

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Volatility and Flexibility Workshop 2

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