Aspect Announces Merger With Noble

Sensee Receives Innovation of the Year Award

Infobip Establishes Hold in US Cloud Communication…

The Role of a Customer Engagement Manager

Five9 Takes Remote Work to the Extreme

MaxContact Integrates Speech Analytics

Connectivity and Communication Practices at a Global Level

8×8 to Support Multinational Enterprises in China

Talkdesk Digital Showdown Returns

Genesys Completes Acquisition of Bold360 from LogMeIn

Talkdesk Landed a Top Spot on Contact Center in the…

8×8 Enhances Microsoft Teams

What’s Next for Contact Centres That Moved to the Cloud…

Bellrock Selects Sabio to Deliver Genesys CX

Mitel Extends Global Partner Program

Talkdesk Launches Digital Lending

Genesys Named as Visionary in Gartner Magic Quadrant

Introducing Talkdesk Workspace

Double Success for Sensée at the 2021 Forum Awards

Talkdesk Wins 2021 Excellence in Customer Service Award

Poly’s Voice-Activated Zoom Rooms with Alexa

8×8 Delivers New Capabilities for Hybrid Work

Majority of Contact Centre Agents Feel Let Down by Lack…

Talkdesk Announces Strategic Partnership With Microsoft