NiCE Named Leader in IDC CCaaS MarketScape 2025

Smobi Partners With Vonage to Power RCS Messaging

NICE Launches AI-Powered Global Translator for Business

8×8 Has Unveiled Updated Platform Features to Improve CX

Enghouse Interactive Announces a New Microsoft Teams Phone Integration

Outcomes That Should Shape Your CX Tech Strategy in 2025

Odigo Appoints Laurent Dechaux as New CEO

NiCE Partners With Snowflake to Streamline CX Data

MiaRec and Alianza Announce New Integration

Talkdesk Connects Advanced Dialer with Epic Integration

NiCE Announces an Expanded Partnership With IGT Solutions

Sytel Urges Ofcom to Clarify Outbound Dialling Rules

MaxContact CEO Ben Booth Earns LDC Top 50 Spot

NICE Has Launched CXone Mpower with AI Integration Updates

Calabrio Launches Its Workforce Intelligence Solution at C3

Europe’s Best in Customer Contact Celebrated at the 25th ECCCSAs

New Report Launched for AI in Healthcare

8×8 Introduces New Platform Capabilities

Luware Opens US Office to Expand Global Presence

8×8 Reports 450% Surge in AI Studio Use

Calabrio Chosen to Support loveholidays’ European Expansion

Three Decades of Recognising Excellence in UK Contact Centres

2024 International CX Excellence Award Winners Announced

Deepdesk Recognized for AI Innovation at Microsoft Hackathon