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Best Practice Site Visit – City Park Technologies

Published On: 5th Jul 2014 12:04 - Modified: 17th Sep 2019

THE DATE: 3rd September

THE LOCATION: City Park Technologies- Glasgow

THE DETAILS: Discover how speech analytics insight in the outsourced environment can enable a comprehensive compliance framework and focus coaching on the key improvement opportunities for each individual.

THE ORGANISERS: Professional Planning Forum

Author
Megan Jones

Megan Jones, Editor, Call Centre Helper

Megan interviews inspiring people across the contact centre industry to capture these amazing voices and turn them into best practice articles – covering all elements of what it takes to deliver truly outstanding employee and customer experiences.

Connect with Megan on LinkedIn

Best Practice Site Visit – City Park Technologies

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