THE DATE: 18th June
THE LOCATION: Three – Glasgow
THE DETAILS: IVR Demand Management and effective resourcing. How planning led transformation that slashed budgeted demand by 20% last year – incurring no capital expenditure – with benefits realised in both the UK and India.
THE ORGANISERS: Professional Planning Forum
Author: Megan Jones
Published On: 9th Jun 2014 - Last modified: 17th Sep 2019
Read more about - Archived Content, The Forum
