THE DATE: 8th July
THE LOCATION: Experian – Nottingham
THE DETAILS: How Quality Assurance delivers for customers. When colleagues are scored by QA on their ability to do the right thing for the customer, more customers give the top ratings for their experience.
THE ORGANISERS: Professional Planning Forum
Author: Megan Jones
Published On: 9th Jun 2014 - Last modified: 17th Sep 2019
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