Compliance in the Contact Centre 118 Filed under - Archived Content, EvaluAgent THE DATE: 6th June 2018 Event runs from 9:00am – 1:15pm. THE LOCATION: Old Trafford, Manchester THE DESCRIPTION: Balancing customer experience, compliance and performance within your contact centre can often be a challenge. But does it have to be? Join EvaluAgent on 6th June as we host our inaugural “Compliance in the Contact Centre” briefing, at the home of Manchester United, Old Trafford. Throughout the morning event, we’ll be joined by industry experts and leading practitioners who have the knowledge and past experiences of transforming contact centre quality to ensure compliance and front-line engagement. Suitable for Contact Centre Managers, Operations Directors, Business Development Directors, Heads of Quality Assurance and Heads of Compliance & Risk – this free event is not to be missed! Note, passes are limited so please register now to avoid any disappointment. THE ORGANISERS: EvaluAgent THE WEBLINK: https://info.evaluagent.com/compliance-in-the-contact-centre-event Author: Rachael Trickey Published On: 15th May 2018 Read more about - Archived Content, EvaluAgent Related Reports White Paper: Voice in a Multichannel World White Paper: Artificial Intelligence - Its Place in the Contact Center White Paper: Consumer Duty Compliance Through Effective QA The Essential Team Leader Playbook Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter