Archived Content

Planning for Outbound

Published On: 5th Jul 2014 12:50 - Modified: 17th Sep 2019

A comprehensive introduction to the planning methods required to effectively deliver outbound campaign targets.

THE DATE: 23rd-24th September

THE LOCATION: Manchester

THE DETAILS: Does your centre make outbound calls, manual dialling or list-driven dialler campaigns? Ideal for dialler/campaign co-ordinators, outbound planners, outbound professionals or planning teams looking for new ideas, efficiency savings and productivity improvements.

We give a comprehensive introduction to the planning methods required to effectively deliver outbound campaign targets either by manual dialling or using a dialler for both blended and single skilled teams.

THE ORGANISERS: Professional Planning Forum

Author
Megan Jones

Megan Jones, Editor, Call Centre Helper

Megan interviews inspiring people across the contact centre industry to capture these amazing voices and turn them into best practice articles – covering all elements of what it takes to deliver truly outstanding employee and customer experiences.

Connect with Megan on LinkedIn

Planning for Outbound

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