Articles - Offshoring

7,454

How to manage a successful offshore contact centre

5,821

Should contact centres be placed offshore?

4,509

What is happening to overseas outsourcers?

7,210

The five most flopped customer service technologies

4,664

Making outsourcing work: what the experts recommend

4,513

Cultural Intelligence: What it Can do for Offshorers

2,973

Offshoring update: Is Africa giving India a run for its money?