Articles - Offshoring

7,607

How to manage a successful offshore contact centre

5,892

Should contact centres be placed offshore?

4,556

What is happening to overseas outsourcers?

7,271

The five most flopped customer service technologies

4,714

Making outsourcing work: what the experts recommend

4,586

Cultural Intelligence: What it Can do for Offshorers

3,011

Offshoring update: Is Africa giving India a run for its money?