Articles - Offshoring

7,892

How to manage a successful offshore contact centre

6,082

Should contact centres be placed offshore?

4,612

What is happening to overseas outsourcers?

7,335

The five most flopped customer service technologies

4,822

Making outsourcing work: what the experts recommend

4,697

Cultural Intelligence: What it Can do for Offshorers

3,074

Offshoring update: Is Africa giving India a run for its money?