For P&Q Campaign members:
- Milestone event, 11th April—The Globe Theatre
THE DETAILS: As an influential figure in the UK contact centre industry, you are cordially invited to attend “A Regional Industry Think Tank”.
In it we will be looking at:
- Results of the nationwide survey on what’s needed in Performance Management & Quality Monitoring
- Developing a Manifesto on next-generation best practice
- What can be done now to get us there
Have your say in your future.
The event is facilitated by Martin Hill-Wilson, a long-standing member of the UK customer service community, noted for his role in passing on best practice and next-generation thinking in customer service and social media.
THE ORGANISERS: Nexidia
Author: Jo Robinson
Published On: 3rd Apr 2013 - Last modified: 30th Oct 2017
Read more about - Archived Content, Nexidia
