White Paper: What Does the Next Generation of Performance Management Look Like? 1,491 Filed under - Archived Content, Nexidia Nexidia have released a new White Paper called “What Does the Next Generation of Performance Management Look Like?” The White Paper is based on the findings of the 2013 Performance and Quality Management Survey, which looked at 174 organisations. The White Paper analyses: What people would like from the Next Generation of Performance Management How Next Generation Performance Management can be improved This White Paper has been produced by Nexidia. Author: Megan Jones Published On: 1st Oct 2013 - Last modified: 30th Oct 2017 Read more about - Archived Content, Nexidia Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter