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Contact centre industry experts share the latest news on employee engagement, technology, customer service, and customer experience (CX) trends related to the contact centre industry – updated every week on Call Centre Helper.
Vendor
NICE inContact Adds New Innovations to Its Cloud Solution
Sabio Group Acquires makepositive
Daisy Corporate Services Moves to the Cloud
Cirrus’ Omnichannel Solutions are Now Available on…
IPI Launch a New PCI Compliance Solution
Genesys Announces Cloud Growth
Jabra Launches the Next Generation of Evolve Headsets
Calabrio Wins Innovation Awards
NICE inContact Wins a Gold Stevie Award
Healthcare Provider Bolsters Its Customer Care…
Building Society Turns to the Cloud
Sabio Listed in The Sunday Times HSBC International…
IPI Wins Partner of the Year Award
Calabrio Charts Record UK Growth
Poly Expand Their Savi 7300 Office Series of Wireless…
IUBH University Moves to the Cloud
Nuance Receive Plaudits for Their Virtual Assistant…
Vonage Wins Partner of the Year Award
New Research Shows the Value of Contact Centres in…
Sytel Announces Softdial Contact Center (SCC) Client
eBook Shares Three New Speech Analytics Strategies
VCC Live Receives PCI DSS Certification
Poly Release New Video Conferencing Equipment
Hargreaves Lansdown Makes Moves To Improve Customer…
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