UJET Launches Google Cloud CCaaS for SMB Market

Talkdesk Launches CX Solution for Small Businesses: Talkdesk Express

8×8 Launches New Conversational Intelligence Platform

8×8 Expands AI Capabilities Across CX Platform

evaluagent Partners With Fynto to Expand CX Technology Network

Just 23% Optimize Automation With CX Insights, CallMiner Report Finds

Peopleware Launches New Capacity Planning Solution

NiCE Powers Openreach Service Transformation

New CallMiner Research Highlights AI Governance Gap

ElevenLabs Opens New Madrid Office

Diabolocom Wins 2026 Frost & Sullivan CX Award

Five9 Named Leader in IDC European CCaaS Report

Vonage Named Major Provider in Emerging ICX Category

Sabio Expands ‘Disrupt’ CX Event Across Europe for 2025

54% Discover Compliance Breach Outside Routine QA Reviews

Zendesk Expands Microsoft Integration With New AI Tools

Route 101 Implements Zendesk For Toolden

Zoom Named a Leader in IDC MarketScape for Agentic CCaaS

NICE Announces a Strategic Partnership With Deloitte Digital

AnywhereNow and Meridian IT Join Forces on CX

Salesforce Signs $3.6 Billion Agreement to Acquire Fin

Five9 and Google Cloud Launch Joint CX AI

Zoom Expands Revenue Accelerator With New AI Sales Features

Strong G2 Scores Secure Leader Spot for Calabrio