Foundever and Cognigy Expand Partnership to Scale AI in CX

Talkdesk and UiPath Launch a New Integration

Content Guru and Exchange Upgrade NHS Lanarkshire Contact Centre

Content Guru Partners With CDI Foundation

Route 101 Modernizes Identicare’s Voice Operations

Contact Centre Roles Evolve as AI Confidence Lags, Says New Calabrio Report

ElevenLabs Enters Partnership With San Francisco Giants

Tendfor Updates Teams Platform With New Features

The Experience Show UK 2026 Key Findings

Tendfor Launches Version 3.19 of Microsoft Voice Platform

AI Call Centres Slash Wait Times by 50%

Sprinklr Launches New AI-Driven Capabilities

ElevenLabs Named Google Cloud AI Partner of Year

Vonage Appoints Christophe Van de Weyer as CEO

NiCE Announces 2025 International CX Excellence Award Winners

Content Guru Wins UK IT “Vendor of the Year”

Why You Can’t Build Live AI Agents on Borrowed Transcription

RingCentral Seals Deal for AI WFM Provider – CommunityWFM

NiCE Expands Its Strategic Partnership With Salesforce

Vonage Expands AWS Partnership

Vonage Named CPaaS Leader by Frost & Sullivan

Zoom Named a Leader in IDC Revenue Orchestration Assessment

Research Reveals 10-Point Drop in Global Customer Happiness

51% of Contact Centre Leaders Struggle With Development