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Articles - Breakout Room

Browse our selection of insights on breakout rooms and their role in team collaboration and agent development in contact centres.

A Guide to Improving Mental Health In the Contact Centre

16 Ideas You Can Try From Skipton Building Society’s Contact Centre

12 Fun Ideas for Your Break-Out Room

How to create a quiet room in your call centre

CallMiner July 25 webinar box

Editor's Pick

Thumbnail How to Practice Patience in Customer Service

How to Practice Patience in Customer Service

Thumbnail The Worst Examples of Saying “Sorry” to Customers

The Worst Examples of Saying “Sorry” to Customers

Thumbnail 15 Award-Winning Ideas from Teleperformance Contact Centre

15 Award-Winning Ideas from Teleperformance Contact Centre

Thumbnail Top Tips for Digital Channels – Forecasting and Scheduling

Top Tips for Digital Channels – Forecasting and Scheduling

Call Centre Helper is an Award Winning Magazine for Contact Centers, Customer Service, BPO and CX.
Hot Topics : CX - CCaaS - AI - Analytics - WFM

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