Atombit and CallMiner Partner to Turn Insight Into Action

Route 101 Enables Blackcircles to Improve Productivity…

Vonage and ServiceNow Expand Partnership

Is Governance the New Business Standard?

Netcall Has Acquired Jadu

Sabio Shares Key Takeaways From NiCE Nexus 2026

8×8 Expands Availability of 8×8 Engage

Assembled Launches Brand Studio for Multi-Brand AI Support

Sabio Launches Defibrillator Initiative in Memory of…

NiCE Unveils New Cognigy AI Capabilities at Nexus

UJET Launches Agentic Experience Orchestration

Zendesk Announces Acquisition of Forethought

Salesforce Launches Agentforce Contact Center Platform

NiCE Launches New Agentic AI Capability at Enterprise…

Assembled Launches New Metric: AI Experience Scores

8×8 and KCOM Partner to Launch Integrated UK Offering

ElevenLabs and Deloitte Announce a Strategic Partnership

Level AI Expands Integrated Agentic CX Platform

Content Guru Partners With CDI Foundation

Route 101 Implements Zendesk For Toolden

Zoom Has Launched Zoom Virtual Agent 3.0

8×8 Launches Smart Assist for Real-Time Agent…

8×8 Unveils AI Updates to CX Platform

Verint and Calabrio Unite Under Single Brand