Case Study: AGL Moves All of Its Agents to Remote Working

Remote Workers Are Struggling to Find a Work/Life Balance

Only 52% of Consumers Feel They’re Treated With Empathy

Mashreq Bank Partners With Koopid

Banca Transilvania Set for Digital Transformation

NICE Introduce New Work From Home Contact Centre Solution

Koopid Partner With Avaya

8×8 Partners With Virgin Media Business

Desford Support Group Use Freshworks Technology to Help…

EIMS Shifts to Remote Sales Engagement

Talkdesk CXTalent Reaches 10,000 in Just 10 days

Dermalogica Selects 8×8 to Power Its Customer…

EvaluAgent Releases New Team Engagement QA Features

Ion Solar Shifts to Remote Work in Two Hours

Activate Group Keeping UK’s Key Workers on the Road

British Businesses Lose Nearly £5 Billion Due to…

Enghouse Interactive Partners With Converse360

Case Study: EIMS Moves Its Global Sales Operation to…

Council Moves Entire Contact Centre to the Cloud for…

CallMiner Launch C.A.R.E. Assessment to Assess COVID-19…

IMImobile Helps Contact Centres With Remote Working

RingCentral Releases New Unified Desktop App

Case Study: How CQC Are Keeping Their Remote Teams Engaged

Genesys Supports Food4Heroes Charity