evaluagent Introduces Context Engine for Smarter QA

Centrical Introduces a Set of New AI-Driven Features

Puzzel Acquires Capturi to Boost AI-Powered CX

Talkdesk and UiPath Launch a New Integration

Gartner Names Vonage CPaaS Leader for Fourth Time

Vonage Introduces Fraud Protection for Okta

8×8 Unveils AI Updates to CX Platform

8×8 Launches New Conversational Intelligence Platform

New CallMiner Research Highlights AI Governance Gap

Content Guru and Exchange Upgrade NHS Lanarkshire…

Assembled Enters Europe with New London Office

Peopleware Launches New Capacity Planning Solution

Diabolocom Wins 2026 Frost & Sullivan CX Award

8×8 Expands AI Capabilities Across CX Platform

Five9 and Google Cloud Launch Joint CX AI

Route 101 Enables Blackcircles to Improve Productivity…

Route 101 Implements Zendesk For Toolden

ElevenLabs Opens New Madrid Office

8×8 Has Launched 8×8 AI Routing

Content Guru Partners With CDI Foundation

ElevenLabs Enters Partnership With San Francisco Giants

Zoom CEO Eric Yuan “Tripling Down” on Contact Center

UK National Contact Centre Awards Open for 2025

Customer Engagement Summit 2025