Route 101 Deploys Unified CX Platform for Ogi

Cloudax Accepted Into EWOR Traction Fellowship

Winners Announced at 2024 European Contact Centre & Customer Service Awards

NICE and ServiceNow Join Forces to Deliver an Integrated Platform

CallMiner Acquires VOCALLS to Expand Automation Capabilities

3 Reasons You Can’t Ignore Workforce Planning

UJET Acquires Spiral to Deepen AI Capabilities

Genesys Strengthens EMEA Leadership With Three New Appointments

Sabio Shares Key Takeaways From NiCE Nexus 2026

NiCE Launches AI Specialisation Partner Program

Aspect Partners With Cinareo to Link Planning and Operations

Assembled Rolls Out AI-Powered Support Orchestration Suite

Talkdesk Introduces AI Agents for Healthcare

Sabio Expands Disrupt 2026 Across Four European Cities

CallMiner Retains QKS Leadership Position for Fifth Year

Gartner GenAI Cost Forecast Sparks Industry Pushback

MiaRec Has Launched Its New AI Action Engine

Zoom Enters Definitive Agreement to Acquire Common Room

Level AI Expands Integrated Agentic CX Platform

Netcall has Announced a Strategic Partnership With Analyze Consulting

8×8 and KCOM Partner to Launch Integrated UK Offering

NICE Announces the Launch of CXone Mpower Orchestrator

NiCE Launches Agentic AI on AWS EU Cloud

UJET Marks 25 Straight Quarters as G2 Leader